Each completed job deducts its surveyed area (bounding box of the file) from your monthly quota. Failed or cancelled jobs do not count. The quota resets at the start of each calendar month.

No — the monthly hectare count resets each calendar month. Credit packs are the exception: they never expire and carry over until used.

One-time purchases that extend your effective monthly quota. A Pro plan (500 ha) with a 100 ha pack gives you 600 ha for the current and future months until the credits are used. Available on the paid plans.

No. Credits raise how many hectares you can process in a month, not how large a single job may be. Each plan also caps the area of one job — 500 ha on Pro, 2,000 on Business, 5,000 on Enterprise. A 600 ha survey needs Business, however many credits you hold. Credits let you run more jobs, not bigger ones.

You are told before the upload starts, not after: we read the file header and compare its area against your plan in a couple of seconds. From there you can upgrade to a plan that accepts it, or split the survey into areas that fit and process them separately.

Yes — ten successful jobs a month, alongside the 50 hectare quota. A job that fails does not count. The paid plans have no job limit; they are bounded by hectares only.

Yes. Upgrades are prorated and take effect immediately. Downgrades take effect at the start of the next billing period.

Yes, cancel any time from the billing portal. Your plan stays active until the end of the current billing period — no partial refunds.

All major credit and debit cards via Stripe. Payments are processed securely — we never store card details.