1. Data we collect
- Account data — email address and user ID, provided via Clerk authentication
- Uploaded files — LAS/LAZ point cloud files you submit for processing
- Processing outputs — DXF, GeoTIFF, LAZ, SHP, GeoJSON files generated from your uploads
- Usage data — job history, file sizes, processing times, hectares processed per month
- How you found us — when you sign up, the site that referred you or the campaign tags of the link you followed (for example, a Google ad), stored with your account
- Payment data — handled entirely by Stripe; we never see or store card numbers
2. How we use your data
- To process your files and deliver results
- To enforce plan quotas and billing
- To send transactional emails (job completed, job failed)
- To detect and prevent abuse
- To improve the service (aggregated, anonymised analytics only)
3. Data retention
Uploaded files and generated outputs are automatically deleted 30 days after processing. Account data is retained for the duration of your subscription and deleted within 30 days of account closure upon request.
4. Third-party processors
| Provider | Purpose | Data shared |
|---|
| Clerk | Authentication | Email, user ID |
| Supabase | Database | Job metadata, usage stats |
| AWS S3 | File storage | Uploaded files, outputs |
| AWS ECS | Processing | Uploaded files (in-memory) |
| Stripe | Payments | Billing info (no card data) |
| Sentry | Error tracking | Anonymised error traces |
| Resend | Transactional email | Email address |
5. Your rights (GDPR)
If you are located in the EU/EEA, you have the right to:
- Access — request a copy of your personal data
- Deletion — request erasure of your account and data
- Portability — receive your data in a machine-readable format
- Correction — request correction of inaccurate data
- Objection — object to processing based on legitimate interests
To exercise any of these rights, contact us at support@lidarprocessor.com. We will respond within 30 days.
6. Cookies
We use only strictly necessary cookies for authentication (Clerk session). We do not use advertising or tracking cookies. Your browser keeps how you first reached the site in local storage until you sign up; it is not shared with anyone.
7. Contact
Data controller: Catalin-Andrei Simon, an individual based in Romania, operating LiDAR Processor. support@lidarprocessor.com